Privacy Policy
Privacy Policy
Love and Skin Aesthetics is devoted to protecting your personal information and sensitive medical information since we recognize the value and sensitivity of your personal data. In accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 ("DPA") and its Implementing Rules and Regulations, our Privacy Policy ensures that all applicable standards for the privacy and protection of personal data are followed. This policy outlines your rights as the owner of the personal data we may collect, use, and disclose as well as how we may do so. The whole Love and Skin workforce is dedicated to upholding this privacy policy, as are other related health care providers, including businesses that are controlled, owned, and connected to Love and Skin.
Scope of Data Privacy
The following websites, social media profiles, and points of contact (collectively, the "Sites") gather Personal Information from you.
Website: www.loveandskinofficial.com
Facebook: https://www.facebook.com/loveandskinmalolos
Instagram: https://www.instagram.com/loveandskin2022/
Email:
We may ask you to give us with specific Personal Data, Sensitive Information, and Financial Details both before and during providing our services. These "personal data" might comprise—but are not restricted to—information that could be applied to
• Basic personal data for identification, billing, and receiving payment for services given, including Full Name, Nickname, Home/Shipping Addresses, Email Address, Employment Information, and Phone or other Personal Contact Numbers.
• Sensitive personal data, such your age, nationality, marital status, gender, and physical and/or medical history (for the purposes of diagnosis or treatment of your skin or aesthetic condition, for quality improvement and coordination of care, training, research).
• Your financial information, including any bank account, credit card, or debit card numbers you submitted because of our transaction.
It is your responsibility to make sure that any data you provide to Love and Skin is true, complete, and current, whether it be personal data, sensitive personal data, or privileged information.
Shared Personal Data Policy
Except in the limited circumstances listed below, we are not permitted to share your personal information with third parties. By providing your consent, you authorize Love and Skin to disclose your personal information to accredited, affiliated third parties or independent/non-affiliated third parties in any of the following situations:
• As required for the correct carrying out of procedures connected to the goals stated in this privacy policy.
• The use or disclosure is reasonably needed by law and is permitted by it (such as for criminal investigation, as requested by the court of law).
Therefore, we could divulge your personal information to the following parties:
• Our affiliates, subsidiaries, partner businesses, organizations, or agencies, as well as their prospective business partners or subcontractors that serve as our service providers and contractors.
• Governmental organizations and law enforcement.
• All third parties with whom we disclose this personal information must use it in a way that complies with our Privacy Policy.
These businesses, however, are only permitted to use such personal data for the purposes specified in this privacy statement. In these situations, we make sure that the standards of data privacy and confidentiality are strictly followed while disclosing your Personal Data or Medical Information.
Gathering of personal information
Your Personal Data may be gathered in a variety of methods, including during application and medical assessment interviews, correspondence through phone, email, our website www.loveandskinofficial.com, and via third parties.
However, most of the personal information we collect comes directly from you. You provide us your personal information when you:
• Apply for or use our services by completing application or other information forms via any of our accessible channels (for example, online, at the time of admission, or by speaking with our medical staff and representatives);
• Contact us to learn more about our goods and services, to make a complaint, or to make a service request.
• Participate in our surveys and research
• If you apply for a position with us.
Data Collection Objectives
We may use your personal information for one or more of the following reasons:
• To complete your reservation and any ancillary requests.
• To speak with you regarding your reservation and other arrangements.
• To complete the payment and/or refund process.
• To personalize your time in Love and Skin or to offer services that are suited to your needs.
• To make sure that all patients are safe and secure, including looking at security and screening concerns.
• To make it easier for you to take part in all Love and Skin promos and activities.
• To carry out marketing initiatives, such as email and SMS distribution, for our goods and services, as well as to carry out market and other research to enhance our goods, services, and marketing initiatives.
• To handle corrective action and other appropriate legal remedies (internal and external), including approving the referral of your account to outside legal counsel;
• To maintain the accuracy of our records and keep your contact information and billing address current so that we can get in touch with you in case of an emergency, send you alerts, and update you on Love and Skin initiatives and activities.
Security
Your Personal Data or Medical Information will be protected by adequate technological, organizational, and physical security measures to prevent unauthorized access, use, modification, and disclosure, according to Love and Skin.
Policy for Data Retention
Your Personal Data or Medical Information will be destroyed, permanently de-identified, or anonymized when it is no longer required for the original reason it was collected. Most of the Personal Data or Medical Information, however, will be kept in files for up to ten (10) years.
Obtaining Personal Information
Subject to certain exclusions as specified by law, you may access your personal data or medical information to update and/or rectify it. If you want to do so, just let us know in writing.
We may charge a modest administrative fee for delivering a copy of your Personal Data even if we won't charge you anything for your access request.
We can ask you for proof of identity before disclosing the required information to secure your Personal Data.
We Respect Your Rights
• You have a right to know whether and how your personal data will be collected and processed.
• You have a right to see or request a copy of any information on you that a company may have on file in its manual or computerized filing system. It should be made available in a format that is simple to use and come with a thorough explanation written in everyday language.
• You have the right to object to the gathering and use of your personal data that was collected inadvertently without your consent.
• Under certain conditions specified by law, you have the right to suspend, withdraw, or request the blocking, removal, or destruction of your personal data.
• If you sustained losses because of incorrect, incomplete, out-of-date, false, illegally obtained, or unauthorized use of personal data, you may be entitled to compensation.
• If you believe that your personal information has been abused, intentionally disclosed, inappropriately disposed of, or that any of your rights to data privacy have been infringed, you have the right to register a complaint with the National Privacy Commission.
• Any inaccuracy or mistake in the information a personal information controller (PIC) holds on you may be disputed and remedied.
• You are entitled to data portability, which enables you to securely retrieve and move, copy, or transfer your data electronically for future use.
Issues and Procedure
You can contact us using the following information if you want to view or amend your personal data or medical information, or if you have questions, concerns, or ideas concerning our privacy statement or privacy policy:
Data protection officer's address
Send correspondence to Love and Skin Aesthetics Main Branch, Eco Commercial Complex, Guinhawa City of Malolos.
Phone: 0950-003-8589
Email address:
The following details must be provided by the consumer in order to help Love and Skin resolve the complaint:
• Real name
• Contact information
• A legible copy of your two valid forms of identification
• The name of the officer, worker, and/or division from which your personal information was acquired.
• Complaint information
• The time period during which the alleged wrongdoing allegedly happened
• Supporting documentation for the complaint
Love and Skin’s relevant Data Protection Officer and/or Compliance Officer for Privacy will acknowledge receipt of your complaint, indicate that it will be investigated, and give you a rough idea of when you may anticipate a complete answer. While Love and Skin makes every effort to react as soon as possible, the length of the response will depend on the specifics of the complaint.
To investigate any complaint, the Data Protection Officer and/or the Compliance Officer for Privacy must coordinate with the pertinent departments. They must then give the complainant written notice of the outcome of the investigation and/or any actions taken because of the complaint within a reasonable amount of time.
Modifications to the Privacy Statement and Policy
We may occasionally modify or amend our privacy statement, policies, and procedures to satisfy legal and regulatory obligations, to consider new technologies and protocols, to be consistent with industry standards, or for other justifiable reasons.
